One Direction With Endless Possibilities

Company Overview

Peace of Mind Lodging is a premier vacation rental property management company in Sevier County, TN, renowned for its straightforward pricing model that charges a flat percentage of net rental income without hidden fees or markups, ensuring maximum financial returns for property owners. Our commitment to complete transparency is evident in our detailed monthly statements, which include easy-to-read one-page summaries that outline every dollar generated and spent, fostering trust and delivering on our Peace of Mind Promise. We leverage advanced revenue management tools to dynamically adjust pricing based on demand, seasonality, and market trends, optimizing occupancy and income for each property. By integrating cutting-edge property management technology tailored for pricing, SEO, guest reviews, and communication, we enhance efficiency while maintaining a human-first approach to ensure superior guest experiences and vendor partnerships. Our dedicated team actively monitors and refines performance daily, combining technology with personalized service to keep properties competitive in the bustling Sevier County market. We shield property owners from the stresses of guest interactions, maintenance issues, and unexpected challenges, creating a seamless, passive, and hassle-free ownership experience. With a focus on eliminating financial burdens and providing clear communication, Peace of Mind Lodging stands out as a trusted leader in vacation rental management, allowing owners to relax and reap the rewards of their investments.

Job Title: Director of Sales

Location: Sevier County, TN

Reports To: Chief Operating Officer

Job Summary

Peace of Mind Lodging is seeking a dynamic and results-driven Director of Sales to lead our sales strategy and drive growth in our vacation rental property management portfolio in Sevier County, TN. The ideal candidate will develop and execute sales initiatives to attract new property owners, build strategic partnerships with local businesses, and enhance our market presence in the competitive short-term rental industry. This role requires a blend of strategic thinking, relationship-building skills, and a deep understanding of the Sevier County tourism market to maximize revenue and expand our client base.

Key Responsibilities

· Develop and implement a comprehensive sales strategy to acquire new property owners and increase the number of managed vacation rentals.

· Build and maintain relationships with real estate agents, developers, and HOAs in Sevier County to generate leads for property management services.

· Analyze market trends, competitor pricing, and local tourism data (e.g., Great Smoky Mountains visitor statistics) to inform sales and pricing strategies.

· Collaborate with the marketing team to create targeted campaigns, leveraging SEO, social media, and local partnerships to boost brand visibility.

· Negotiate contracts with property owners, ensuring alignment with our transparent, flat-fee pricing model and Peace of Mind Promise.

· Monitor sales performance metrics, provide regular reports to leadership, and adjust strategies to meet revenue goals.

· Represent Peace of Mind Lodging at local events, trade shows, and tourism boards to strengthen community ties and attract new clients.

Qualifications

· Bachelor’s degree in Business, Marketing, Hospitality, or a related field; advanced degree preferred.

· 5+ years of sales experience, preferably in vacation rental management, real estate, or hospitality in a tourism-driven market like Sevier County.

· Proven track record of meeting or exceeding sales targets and building client relationships.

· Strong understanding of revenue optimization strategies, including dynamic pricing and market analysis.

· Excellent communication and negotiation skills, with a customer-centric, human-first approach.

· Familiarity with property management software, CRM tools, and SEO/marketing platforms is a plus.

· Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Benefits

· Competitive salary with performance-based bonuses.

· 401k

· Paid time off and flexible work arrangements.

· Opportunity to work in a growing, innovative company in the heart of Sevier County’s tourism market.

How to Apply

Please submit your resume and a cover letter detailing your experience and why you’re a great fit for Peace of Mind Lodging to careers@peaceofmindlodging.com. Applications will be reviewed on a rolling basis until the position is filled

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• 401(k)
• Flexible schedule
• Paid time off
• Professional development assistance
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Location: Sevierville, TN (In-Person)
Pay Range: $36,000–$46,000 per year
Schedule: Full-time, Monday–Friday

About Compass:
At Compass, "Development with Direction" is our purpose and passion. We are dedicated to making a positive impact in the Smoky Mountain region through initiatives like solving the workforce housing crisis, creating premier lodging opportunities, revitalizing Sevierville's Downtown Historic District, and addressing local needs by adding new businesses.

Our Values:

• Walk the Walk
• Living Fully
• Be Intentional
• Driven for Excellence
• Grit

Who We're Looking For:
Someone who embodies our values, has strong leadership skills, enjoys working with communities, and thrives in a dynamic and collaborative environment.

Role Summary:
We’re seeking a dedicated and communicative Homeowners Association (HOA) Manager to oversee operations, communication, and compliance across residential communities. This role is the liaison between developers, homeowners, vendors, and board members—ensuring a well-maintained and well-informed community experience.

Key Responsibilities:

• Serve as point of contact for homeowners regarding HOA matters
• Organize and facilitate HOA board meetings and elections
• Maintain accurate records of covenants, dues, violations, and communications
• Coordinate with vendors for maintenance, landscaping, and services
• Enforce community rules and architectural guidelines
• Support the transition from development phase to resident-run boards
• Manage dues collections and financial reporting with accounting teams

Qualifications:

• 2+ years of experience in property management, community management, or related field
• Strong communication and conflict resolution skills
• Highly organized with attention to detail
• Comfortable using HOA software or CRM tools
• Knowledge of HOA regulations and governance is a plus

Benefits:

• Health insurance
• Retirement plan
• Paid time off
• Collaborative team environment
• Opportunities for professional development

Apply Today: Join our team and make a difference in the Smoky Mountain region. If you are passionate about making an impact and share our commitment to excellence, we would love to hear from you.

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Position Title: Cleaning Supervisor for Short-Term Rentals in the Smoky Mountains

Reports To: Property Manager / Operations Manager

Location: Smoky Mountains Region

WHO ARE WE?

We are experiencing rapid growth and would love for you to join our team. We own and manage a large portfolio of rental cabins and short-term rentals in the Smoky Mountains.

WHAT MAKES US DIFFERENT?

• We are a small team of go-getters who set big goals and achieve them.
• We move fast, are efficient, and get outstanding results.
• We learn by taking action and spend more time doing than talking.
• We all pitch in—no job is too big or too small.
• We delight our customers by over-delivering.
• We believe work should be fun (and funny).

ARE YOU WHO WE’RE LOOKING FOR?

• We hire people who excel at what they do. You should be resourceful and empowered to make your own decisions.
• You must be able to work under pressure—things change fast here.
• We expect you to set high standards for yourself and be an example of what is possible.
• You must be a self-starter with high resourcefulness and initiative. There will be very little direction, and expectations are high.
• You must be highly detail-oriented with superb organizational, project management, and communication skills.
• You must have great tech skills and the ability to learn new software applications quickly.
• Minimum of 2-3 years of experience in a cleaning or housekeeping role, with at least 2 years in a supervisory position, preferably in the hospitality industry with brands like Marriott or similar.

WHAT WILL YOUR DAY LOOK LIKE?

• Supervision and Coordination:
  • Oversee the daily activities of the cleaning staff assigned to short-term rental properties.
  • Assign tasks and responsibilities to team members based on booking schedules.
  • Ensure that cleaning schedules are followed and properties are ready for guest check-ins.
• Hiring and Training:
  • Recruit, interview, and hire cleaning staff.
  • Train new cleaning staff on proper cleaning techniques, use of equipment, and safety procedures specific to short-term rentals.
  • Provide ongoing training and development opportunities for existing staff.
• Scheduling and Management:
  • Create and manage cleaning schedules to ensure all properties are serviced in a timely manner.
  • Adjust schedules as needed based on occupancy and special requests.
  • Monitor staff performance and conduct regular performance evaluations.
  • Manage up to 200 turns or cleans per week, ensuring all tasks are completed efficiently and to a high standard.
• Quality Control:
  • Oversee regular inspections of rental properties to ensure cleaning standards are met.
  • Address any deficiencies and implement corrective actions promptly.
  • Maintain high standards of cleanliness and presentation in all properties.
• Inventory and Supplies Management:
  • Monitor and manage inventory of cleaning supplies and equipment for all properties.
  • Order and restock supplies as needed to ensure continuous operations.
  • Ensure proper use and maintenance of cleaning equipment.
• Health and Safety Compliance:
  • Ensure compliance with health and safety regulations in all cleaning activities.
  • Conduct regular safety meetings and training sessions.
  • Report and address any safety hazards or incidents.
• Administrative Duties:
  • Maintain accurate records of cleaning activities, staff schedules, and inventory.
  • Prepare reports on cleaning performance and submit them to management.
• Customer Service:
  • Address any complaints or concerns from guests regarding cleanliness.
  • Ensure a high level of guest satisfaction with the cleanliness of the properties.
  • Coordinate with the property management team to address any special cleaning requests or issues.
• Property Maintenance Oversight:
  • Oversee regular checks and replacements of air filters, light bulbs, and remote control batteries by the maintenance team.
  • Ensure all properties are well-maintained and any minor maintenance issues are promptly addressed by the appropriate personnel.

Physical Requirements:

• Ability to stand, walk, and bend for extended periods.
• Ability to lift and carry objects up to 50 lbs.

Work Environment:

• The role may require working early mornings, late evenings, weekends, and holidays.
• Frequent travel between rental properties within the Smoky Mountains region.

WHAT’S NEXT?

Tell us about yourself, why you’d be an excellent fit, and send a copy of your resume! Applicants that meet our criteria will be invited to interview.

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Location: Sevierville, TN (In-Person)
Pay Range: $55,000–$85,000 per year
Schedule: Full-time, Monday–Friday

About Compass:
At Compass, "Development with Direction" is our purpose and passion. We are dedicated to making a positive impact in the Smoky Mountain region through initiatives like solving the workforce housing crisis, creating premier lodging opportunities, revitalizing Sevierville's Downtown Historic District, and addressing local needs by adding new businesses.

Our Values:

• Walk the Walk
• Living Fully
• Be Intentional
• Driven for Excellence
• Grit

Who We're Looking For:
Someone who embodies our values, has strong leadership skills, enjoys working with communities, and thrives in a dynamic and collaborative environment.

Role Summary:
We’re seeking a creative and technically skilled Architect to design and guide the development of residential, hospitality, and mixed-use projects. This role involves working closely with stakeholders, engineers, and builders to deliver functional and visually compelling spaces aligned with our mission and vision.

Key Responsibilities:

• Develop architectural plans, elevations, and construction documents
• Lead design meetings and collaborate with internal teams and consultants
• Conduct site visits and ensure construction aligns with approved designs
• Stay up to date on codes, zoning laws, and building regulations
• Incorporate sustainability and local character into designs
• Support permitting processes and municipal approvals
• Contribute to project timelines, budgets, and documentation

Qualifications:

• Degree in architecture and working toward licensure (preferred)
• 2+ years of experience in architectural design or drafting
• Proficiency in AutoCAD, Revit, and rendering software
• Strong visualization and technical drawing skills
• Ability to manage multiple projects and deadlines

Benefits:

• Health insurance
• Retirement plan
• Paid time off
• Collaborative team environment
• Opportunities for professional development

Apply Today: Join our team and make a difference in the Smoky Mountain region. If you are passionate about making an impact and share our commitment to excellence, we would love to hear from you.

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